Truering
HomeCall Recording Software
Secure Conversation Capture

Call Recording Software That Securely Captures Every Business Conversation

Never lose critical customer conversations with Truering Call Recording Software. Auto-record all business calls, manage, search, and retrieve them in a single secure cloud solution designed to enhance compliance, employee coaching, customer care, and operational transparency.

500+
Happy Teams
10M+
Calls Handled
99.9%
Uptime
Call Recording Software

Established Since 2015

ISO 27001 Certified

ISO 9001 Certified

SOC 2 Audited

Call Recording Software overview
Overview

Call Recording Software built for modern teams

Critical customer information, sales commitments, service requests, compliance evidence, and training opportunities are all contained in business conversations. Without a centralized recording system, organizations risk losing important information that could improve customer experience, resolve conflicts, or enhance processes. Call Recording Software automatically logs inbound and outbound business calls and stores all conversations safely in cloud-based storage that is easily searchable. Instead of using manual documentation, businesses can access recordings instantly, assess customer experiences, maintain compliance, train employees, and keep a complete history of communication. Since 2015, Truering has helped businesses modernize communication management with enterprise-grade cloud technology, backed by ISO 27001, ISO 9001, and SOC 2 Audited standards.

100% Automatic Recording — automatically record all inbound and outbound conversations without manual intervention, safeguarding important conversations without disrupting daily activities.
1 Million+ Recording Capacity — process and store increasing volumes of communication with quick search, retrieval, and playback across departments and geographic locations.
15+ Smart Search Filters — find any recording within seconds by customer name, phone number, agent, department, extension, campaign, call duration, date, tags, or custom filters.

Your team, connected and productive

Give agents the context, tools, and automation they need to deliver faster, more personal customer conversations every single day.

Inbound & Outbound
Cloud-Based
Enterprise Security
Team collaboration
Core Features

Everything you need from Call Recording Software

Powerful, easy-to-use capabilities designed to help your team work faster, close more deals, and keep customers happy.

Automatic Call Recording

Automatically record both incoming and outgoing calls with time records, caller details, agent information, call time, and conversation metadata for easy access.

Smart Recording Search

Search records in seconds by customer name, phone number, agent, department, date, campaign, call duration, or custom filter instead of browsing manually.

Cloud Recording Storage

Securely store business conversations on scalable cloud infrastructure with reliable access, centralized management, and enterprise-level data protection.

Quality Review Workspace

Monitor conversations for customer service, sales coaching, quality control, onboarding, and communication efficiency through a single review interface.

Compliance Recording

Keep safe records of customer communication to support governance, regulatory requirements, contractual needs, audits, and business documentation.

Conversation Timeline

Link all recordings to customer profiles, CRM activities, follow-ups, notes, emails, and past interactions automatically for full communication history.

Secure User Access

Use role-based access and secure authentication to control who can access recordings, departmental archives, and administrator controls.

Intelligent Recording Library

Organize recordings by team, campaign, department, location, or customer account with searchable archives for easier long-term management.

Business Integrations

Combine recordings with CRM, Helpdesk, cloud telephony, ERP, APIs, and business applications to coordinate customer dialogue across your full technology stack.

Multi-Branch Recording Management

Store recordings centrally across multiple offices, departments, branches, and remote teams with a single secure site for enterprise communication management.

Why Truering

Why teams choose Truering for call recording software

Built for teams that need reliable, scalable, and easy-to-manage customer conversations.

100% Automatic Recording — automatically record all inbound and outbound conversations without manual intervention, safeguarding important conversations without disrupting daily activities.

1 Million+ Recording Capacity — process and store increasing volumes of communication with quick search, retrieval, and playback across departments and geographic locations.

15+ Smart Search Filters — find any recording within seconds by customer name, phone number, agent, department, extension, campaign, call duration, date, tags, or custom filters.

256-Bit Enterprise Security — secure confidential customer discussions through encryption, secure cloud infrastructure, role-based access, and compliance-driven access control.

90-Day to Unlimited Retention — establish recording retention policies that match operational or regulatory needs, whether short-term storage or long-term archiving.

50+ Quality Review Parameters — assess customer contacts with customizable quality scorecards, coaching checklists, compliance reviews, service criteria, and performance standards.

500+ Teams. One Recording Platform — centralize recordings, simplify administration, and deliver reliable performance through a scalable cloud platform backed by ISO 27001, ISO 9001, and SOC 2 Audited standards.

Outcomes

Built for results that scale

2x
Faster Response
Quicker customer replies
40%
Agent Output
More conversations per day
95%
Call Quality
Consistent service delivery
Hours
Setup Time
Not weeks or months
Frequently Asked Questions

Common questions about Call Recording Software

Get quick answers about call recording software and how Truering helps your team.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help you.

Contact Support

It automatically logs incoming and outgoing business calls, keeps call recordings safely, and allows organizations to search, listen to, and manage the recordings for quality assurance, compliance, training, and customer support.

Yes. Truering provides advanced search capabilities using customer details, phone numbers, agents, departments, campaigns, dates, tags, and other filters, allowing users to retrieve recordings within seconds.

Absolutely. Truering helps organizations keep safe records of conversations with adjustable retention strategies, user access control, and audit archives to support internal governance and industry compliance.

Yes. Managers can review recorded conversations, evaluate communication quality, identify improvement opportunities, deliver structured coaching, and maintain consistent service standards across customer-facing teams.

Yes. Truering supports organizations of any size with enterprise-level cloud infrastructure, secure recording management, flexible retention policies, role-based access controls, and scalable storage to accommodate high-volume communication environments.

SEO Keywords

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