Truering
HomeCloud Telephony CRM
Cloud Communications

Cloud Telephony CRM That Keeps Your Business Connected Anytime, Anywhere

Transform how your business talks with Truering Cloud Telephony CRM, a secure cloud-based system that brings calling, customer management, automation, and analytics together. Remove old hardware limits, empower remote teams, and create smooth customer experiences through one smart communication setup.

500+
Happy Teams
10M+
Calls Handled
99.9%
Uptime
Cloud Telephony CRM

Established Since 2015

ISO 27001 Certified

ISO 9001 Certified

SOC 2 Audited

Cloud Telephony CRM overview
Overview

Cloud Telephony CRM built for modern teams

Cloud Telephony CRM integrates internet-based business calling and customer administration so organizations can manage calling, customer data, recordings, workflows, analytics, and collaboration from a single platform. Unlike traditional PBX systems that require costly hardware, maintenance, and tricky setups, Cloud Telephony CRM runs entirely in the cloud. You can make and receive business calls, retrieve customer information, monitor communication, and collaborate from anywhere with computers, laptops, or cell phones. Since 2015, Truering has helped companies simplify communication with cloud-powered calling, central customer management, workflow automation, live reporting, and easy CRM features. Truering's ISO 27001 Certified, ISO 9001 Certified, and SOC 2 Audited status gives businesses reliability, data security, and continuous working.

Enterprise Security — backed by ISO 27001, ISO 9001, and SOC 2 Audited standards to protect conversations and data.
100% Cloud Platform — run communication without costly PBX hardware, lower maintenance costs, and support employees from anywhere.
360° Communication Visibility — view call history, recordings, notes, follow-ups, CRM records, and timelines for every customer.

Your team, connected and productive

Give agents the context, tools, and automation they need to deliver faster, more personal customer conversations every single day.

Inbound & Outbound
Cloud-Based
Enterprise Security
Team collaboration
Core Features

Everything you need from Cloud Telephony CRM

Powerful, easy-to-use capabilities designed to help your team work faster, close more deals, and keep customers happy.

Cloud Calling

Let employees make and take business calls over the internet without needing old PBX systems or physical phone lines, giving more freedom and lower setup costs.

Virtual Business Numbers

Set up special virtual numbers for departments, branches, campaigns, or business spots and manage them all from one main dashboard.

Multi-Level IVR

Design an intelligent multi-level telephone menu to greet callers, gather information, and direct them to the appropriate department or individual.

Smart Call Routing

Send calls automatically using skill-based directing, department rules, business hours, priority settings, and availability.

Unified Customer Records

Pull up customer profiles, past talks, call recordings, notes, tickets, follow-ups, and communication history from one central CRM.

Call Recording

Keep secure recordings of every business call for quality checks, staff training, compliance, resolving disagreements, and later use.

Workflow Automation

Put repeated communication jobs on automatic, including callbacks, voicemail sending, CRM updates, follow-up reminders, and task giving.

Live Analytics

Watch 20+ real-time communication metrics like active calls, missed calls, agent availability, queue results, reply times, and call length.

Omnichannel Communication

Handle voice calls along with customer interactions from different channels in one unified platform for a consistent experience.

Mobile Accessibility

Reach your full cloud telephony system through desktop, web, or mobile apps so staff can work securely and efficiently from any location.

Third-Party Integrations

Integrate Truering with CRM, ERP, Helpdesk, HRMS, and more to match customer data, automate workflows, and create a unified system.

Advanced Reporting

Create detailed reports on communication patterns, employee performance, call activities, customer interactions, and operation efficiency.

Why Truering

Why teams choose Truering for cloud telephony crm

Built for teams that need reliable, scalable, and easy-to-manage customer conversations.

Enterprise Security — backed by ISO 27001, ISO 9001, and SOC 2 Audited standards to protect conversations and data.

100% Cloud Platform — run communication without costly PBX hardware, lower maintenance costs, and support employees from anywhere.

360° Communication Visibility — view call history, recordings, notes, follow-ups, CRM records, and timelines for every customer.

20+ Live Insights — track call volume, active users, missed calls, reply time, queue performance, and communication patterns.

Multi-Location Ready — manage communication across offices, branches, departments, and remote teams from one central platform.

Faster Deployment — start using it in days instead of weeks, with quick onboarding and smooth move-over.

Outcomes

Built for results that scale

2x
Faster Response
Quicker customer replies
40%
Agent Output
More conversations per day
95%
Call Quality
Consistent service delivery
Hours
Setup Time
Not weeks or months
Frequently Asked Questions

Common questions about Cloud Telephony CRM

Get quick answers about cloud telephony crm and how Truering helps your team.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help you.

Contact Support

It is a cloud-based communication suite combining internet telephone services, CRM, workflow automation, analytics, and call handling features to enable companies to manage communications effectively without relying on conventional PBX hardware.

Unlike standard PBX systems, Cloud Telephony CRM operates on the Internet, eliminates costly equipment, and provides remote access, smart call routing, CRM integration, automation, and central communication management.

Yes. Employees can safely reach business communication through desktop, web, or mobile apps so they can make and take business calls, manage customers, and work together from almost any place.

Yes. Truering connects with popular CRM, ERP, Helpdesk, HRMS, and other business tools so organizations can match customer information, automate workflows, and centralize communication.

Absolutely. Truering's ISO 27001 Certified, ISO 9001 Certified, and SOC 2 Audited standards offer solid security, compliance, and reliability for safeguarding business communication and customer data.

SEO Keywords

cloud telephony CRMcloud calling softwarebusiness phone systemvirtual number CRMcloud PBX CRM

Ready to upgrade your cloud telephony crm?

Book a free demo and see how Truering helps your team close more deals, resolve tickets faster, and grow with confidence.