Call Tracking CRM That Turns Every Business Call into Actionable Insights
Understand where every customer call comes from, how every conversation performs, and what drives conversions with Truering Call Tracking CRM. Assign marketing campaigns, gauge team activity, and transform customer interactions into smarter business decisions with a single smart business platform.
Established Since 2015
ISO 27001 Certified
ISO 9001 Certified
SOC 2 Audited
Call Tracking CRM built for modern teams
Customer calls contain valuable business information, and unless effectively followed up, businesses cannot assess marketing performance, agent output, customer intent, and business opportunity. Call Tracking CRM automatically logs all inbound and outbound communications and associates each call with the respective customer, campaign, and sales activity. From call recordings and customer history to campaign attribution and performance analytics, businesses get full visibility into the role of phone conversations in generating revenue. Since 2015, Truering has helped organizations communicate better with their customers using intelligent cloud technology, supported by ISO 27001, ISO 9001, and SOC 2 Audited standards.
Your team, connected and productive
Give agents the context, tools, and automation they need to deliver faster, more personal customer conversations every single day.
Everything you need from Call Tracking CRM
Powerful, easy-to-use capabilities designed to help your team work faster, close more deals, and keep customers happy.
Automatic Call Capture
Automatically log all incoming and outgoing business calls with customer information, time, duration, source, and conversation history without manual work.
Campaign Attribution
Determine which marketing campaigns, advertisements, landing pages, keywords, or referral sources drove customer calls to measure ROI.
Customer Interaction Timeline
Add all calls, notes, emails, follow-ups, tickets, meetings, and sales activities in a single customer profile for full context before each discussion.
Missed Call Tracking
Track unanswered calls, unattended inquiries, callback status, and response time to reduce lost business opportunities and improve customer satisfaction.
Performance Analytics
Monitor call volume, response time, campaign success, talk time, agent productivity, customer contact, and conversion patterns via interactive real-time dashboards.
AI-Powered Call Notes
Automate call summaries, conversation outcomes, follow-up actions, and customer notes to reduce manual documentation and improve CRM accuracy.
Workflow Automation
Trigger automatic callbacks, notifications, CRM updates, tasks, tickets, and follow-up workflows based on predefined call outcomes and business rules.
Business Integrations
Integrate telephony, CRM, marketing applications, ERP systems, Helpdesk software, APIs, and business applications into a single communication ecosystem.
Multi-Location Monitoring
Coordinate communication performance across various branches, teams, regions, or departments with centralized reporting and operational visibility.
Why teams choose Truering for call tracking crm
Built for teams that need reliable, scalable, and easy-to-manage customer conversations.
100% Call Visibility — monitor all incoming and outgoing calls with details like call origin, customer, duration, timestamps, recordings, agent details, and call results.
25+ Performance Analytics — track call volumes, missed calls, first-response time, campaign attribution, average handling time, conversion trends, agent activity, and customer engagement.
50+ Campaign Attribution Points — know the source of your calls precisely across Google Ads, Meta campaigns, landing pages, websites, organic search, referrals, WhatsApp, email campaigns, and offline marketing.
Unlimited Call Recording Archive — store, search, and retrieve all business discussions in a single safe repository for quality, coaching, disputes, compliance, and verification.
360° Conversation Timeline — automatically connect calls, emails, WhatsApp messages, notes, follow-ups, tickets, and meetings with a single customer profile.
40+ Intelligent Workflow Triggers — auto-callbacks, CRM updates, ticket creation, lead assignment, follow-ups, escalation rules, and customer notifications based on call results.
Enterprise Analytics Built to Scale — manage 1,000 or 100,000+ customer conversations every month with enterprise-grade reporting, secure cloud infrastructure, and centralized monitoring backed by ISO 27001, ISO 9001, and SOC 2 Audited standards.
Built for results that scale
Common questions about Call Tracking CRM
Get quick answers about call tracking crm and how Truering helps your team.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help you.
Contact SupportCall tracking CRMs log, categorize, and process inbound and outbound calls and connect them to customer profiles and sales and marketing campaigns to offer end-to-end visibility of communication.
Yes. Truering tracks calls from different marketing channels, helping companies attribute inquiries to a particular campaign, landing page, advert, and traffic source for improved ROI analysis.
Yes. All qualified outbound and inbound conversations are automatically captured, safely stored, and connected to customer records for quality control, compliance, coaching, and future use.
Call Tracking CRM can be utilized in healthcare, real estate, financial services, insurance, education, ecommerce, professional services, BPOs, and any business where customer calls affect revenue or service quality.
Absolutely. Truering serves multi-location companies, high-call intensive settings, advanced reporting, enterprise integrations, and secure cloud infrastructure intended to serve growing businesses.
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